Shipping policy

Thank you for shopping with HattrickPR! Please review the following information about how we process and ship your orders.

Order Processing

Once you place an order with HattrickPR, you'll receive a confirmation email with your order details. After we receive and prepare your order for shipment, you'll receive a second email containing your tracking information so you can follow your package's journey. Please note that this second email may take some time to arrive, as it is sent once your order has been processed and is ready to ship.

Delivery Timeframe

All orders are delivered within approximately 2–3 weeks from the date of purchase. This timeframe includes both order processing and transit time.

Please note that delivery times are approximate and may vary depending on your location, carrier delays, holidays, or unforeseen circumstances such as weather disruptions. If you have concerns about your order, please contact us and we'll be happy to assist.

Delivery timeframes are estimates only and not guaranteed. HattrickPR is not liable for delays caused by carriers, customs, or circumstances beyond our control. Orders are not considered lost until at least 30 days have passed from the shipping date. Refunds or replacements for delayed orders are handled on a case-by-case basis at HattrickPR’s discretion.

Incorrect Address or Failed Delivery

Please make sure your shipping address is accurate at checkout. HattrickPR is not responsible for orders delayed or returned due to incorrect or incomplete address information. If a package is returned to us, additional shipping fees may apply to resend it.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please don't hesitate to reach out to us at hattrickpr1@gmail.com. We're here to help!